exchange and return

If you received the wrong items or the items you received
If your product is defective, please send an email to info@belleaffaire.be to discuss this further.
discuss.
If you are not satisfied with the goods received, you can return them within 30 days
return them to us days after receipt, provided they are in original and saleable packaging.
to be in a state.

Once returned, you are entitled to a full refund, where
the cost of return shipping is not included. We cannot
refund or exchange items that appear to have been used, opened, or that
not be in original condition.
Request a return
● Please download, print and complete the return form
If you don't have one yet, please request the return form below.
form.
● Please send your return form together with a photo of the products you
return it to info@belleaffaire.be by email.
● Once approved, please ensure your return is properly packaged and
meets all of the conditions below.
● Clearly mark 'Returns' on the outer packaging of your
package.
● Use an insured tracking service to ensure your
package arrives safely to us.
● Send a follow-up email with your tracking information to info@belleaffaire.be

Enclose your goods and return them to the following address:

KSPAY bv

Iron Gate Quay 3B59

2000 Antwerp

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Return Policy and Guidelines:
● All returned items must be unused, unopened and
provided with original plastic packaging.
● We are not responsible for the return shipping costs of
the articles.
● Please ensure that all returned items are properly packaged so that they
not get damaged in the mail.
● Please ensure that all return packages are shipped with a
traceable, insured service, because we do not take responsibility
can take for items that have been damaged or lost
during return transport.
● Make sure the return form is approved - without
approval may result in your return not being processed.
incorporated.

Easy returns in three simple steps:

Step 1: Request the return form via the contact form below. Provide
your order number, email address and reason for return.
Step 2: Send your order
Please send the items together with the completed return form to the address
on
the return form. Make sure you provide the package with a Track and Trace code
code.
As a broadcaster you are responsible and we do not want any misunderstandings
to arise.
Step 3: Receive the purchase amount in your bank account
Once we have received the package we will make sure that it

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purchase amount
will be back in your bank account within five working days.