general terms and conditions

Article 1 - Definitions

Article 2 - Identity of belle affaire

Article 3 - Applicability

Article 4 - The offer

Article 5 - The Agreement

Article 6 - Right of withdrawal

Article 7 - Obligations of the consumer during the cooling-off period

Article 8 - Exercise of the right of withdrawal by the consumer and costs

of them

Article 9 - Obligations of belle affaire upon revocation

Article 10 - Exclusion of the right of withdrawal

Article 11 - The price

Article 12 - Compliance and additional warranty

Article 13 - Delivery and execution

Article 14 - Duration transactions: duration, termination and extension

Article 15 - Payment

Article 16 - Complaints procedure

Article 17 - Disputes

Article 18 - Additional or deviating provisions

Article 1 - Definitions

In these terms and conditions the following terms shall have the following meanings:

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1. Supplementary agreement: an agreement whereby the consumer

acquires products, digital content and/or services in connection with a

distance contract and these matters, digital content and/or services

are provided by belle affaire or by a third party on the basis of a

appointment between the third and belle affaire;

2. Reflection period: the period within which the consumer can make use of

of his right of withdrawal;

3. Consumer: the natural person who does not act for purposes that

related to his trade, business, craft or

professional activity;

4. Day: calendar day;

5. Digital content: data produced and

to be delivered;

6. Duration agreement: an agreement that aims at the regular

delivery of goods, services and/or digital content during a

certain period;

7. Durable medium: any instrument – ​​including

e-mail – which enables the consumer or entrepreneur to obtain information

which is addressed to him personally, to store in a manner that

future consultation or use during a period that is

tailored to the purpose for which the information is intended, and which

unaltered reproduction of the stored information possible

makes;

8. Right of withdrawal: the option for the consumer to withdraw the contract within the

cooling-off period to cancel the distance contract;

9. Distance contract: an agreement concluded between belle affaire and the

consumer is concluded in the context of an organized

system for distance selling of products, digital content and/or

services, whereby up to and including the conclusion of the agreement, exclusively

or one or more techniques are used for

remote communication;

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10. Model withdrawal form: the model withdrawal form provided in Appendix I of these terms and conditions

included European model withdrawal form;

● belle affaire: the legal entity as further defined in Article 2, which

products, (access to) digital content and/or services remotely

offers consumers as set out under these general terms and conditions

conditions;

1. Distance communication technology: means that can be

used to conclude an agreement, without the consumer

and entrepreneur do not have to be in the same room at the same time

gathered together;

Article 2 – Identity of belle affaire

Entrepreneur's name: KSPAY bv

Business address: Iron Gate Quay 3B59, 2000 Antwerp

Email address: info@belleaffaire.be

Chamber of Commerce number: [

VAT identification number: BE0658983950

Article 3 – Applicability

1. These general terms and conditions apply to every offer of

beautiful affair and any distance contract concluded between

entrepreneur and consumer.Lorem I

2. Before the distance contract is concluded, the text

of these general terms and conditions available to the consumer

If this is not reasonably possible, belle affaire will do so before the

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distance contract is concluded, indicate how the

general terms and conditions at belle affaire can be viewed and are available upon request

be sent to the consumer free of charge as soon as possible.

3. If the distance contract is concluded electronically,

deviation from the previous paragraph and before the distance contract

is closed, the text of these general terms and conditions along

be made available to the consumer electronically

in such a way that it can be easily accessed by the consumer

in a manner that can be stored on a durable medium.

If this is not reasonably possible, before the agreement is concluded,

distance is closed, it is indicated where the general

conditions can be consulted electronically and

that they may be provided electronically or by post at the consumer's request

will be sent free of charge by other means.

4. In the event that in addition to these general terms and conditions,

specific product or service conditions apply, it is

second and third paragraphs apply accordingly and the

In case of conflicting conditions, the consumer must always

invoke the applicable provision that is most favourable to him

is.

Article 4 – The offer

1. If an offer has a limited period of validity or is subject to

If conditions apply, this will be explicitly stated in the offer.

2. The offer contains a complete and accurate description of the

offered products, digital content and/or services. The description

is detailed enough to allow a proper assessment of the offer

by making it possible for the consumer. If belle affaire uses

images, are these a true representation of the

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offered products, services and/or digital content. Apparent

Errors or obvious mistakes in the offer do not bind belle affaire.

3. Each offer contains such information that it is clear to the consumer

is what the rights and obligations are that are attached to the acceptance of

the offer are connected.

Article 5 – The Agreement

1. Subject to the provisions of paragraph 4, the agreement will come into effect

status at the time of acceptance by the consumer of the

offer and compliance with the conditions set therein.

2. If the consumer has received the offer electronically

accepted, belle affaire confirms without delay electronically

receipt of acceptance of the offer. As long as the receipt

If this acceptance has not been confirmed by belle affaire, the consumer can

terminate the agreement. After receipt of this confirmation, it is

no longer possible for the consumer to terminate the agreement

or cancel: the consumer can use the

right of withdrawal (Article 6).

3. If the agreement is concluded electronically, belle affaire

appropriate technical and organizational security measures

of the electronic transfer of data and ensures a secure

web environment. If the consumer can pay electronically,

belle affaire to take appropriate safety measures.

4. belle affaire can – within legal frameworks – find out whether the

consumer can meet his payment obligations, as well as

all those facts and factors that are important for a responsible

entering into the distance contract. If belle affaire on the basis of

this investigation has good grounds not to enter into the agreement

he is entitled to make a motivated order or request

refuse or attach special conditions to the implementation.

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5. belle affaire will at the latest upon delivery of the product, service or digital

content to the consumer the following information, in writing or on

in such a way that it can be accessed by the consumer in an accessible way

can be stored on a durable data carrier,

send along:

1. the visiting address of the Belle Affair branch where the

consumers can go to with complaints;

2. the conditions under which and the manner in which the consumer

can exercise the right of withdrawal, or a

clear notification regarding the exclusion of the

right of withdrawal;

3. the information about guarantees and existing after-sales service;

4. the price inclusive of all taxes of the product, service

or digital content; where applicable, the costs of

delivery; and the method of payment, delivery or performance of

the distance contract;

5. the requirements for terminating the agreement if the

agreement has a duration of more than one year or

is of indefinite duration;

6. if the consumer has a right of withdrawal, the

model withdrawal form.

6. In the case of a long-term transaction, the provision in the previous paragraph only applies

applicable to the first delivery.

Article 6 – Right of withdrawal

1. The consumer can enter into an agreement regarding the purchase

of a product during a reflection period of at least 14 (fourteen)

days without giving reasons. Belle Affair may terminate the contract

ask the consumer for the reason for cancellation, but do not provide this

require the statement of his reason(s).

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2. The reflection period referred to in paragraph 1 commences on the day after the

consumer, or a third party designated by the consumer in advance, who

other than the carrier, has received the product, or:

1. if the consumer orders multiple products in the same order

has ordered: the day on which the consumer, or a party ordered by him

designated third party, has received the last product. belle affaire

may, provided that the consumer is informed of this beforehand

clearly informed about the ordering process, a

order of multiple products with different

refuse delivery time.

2. if the delivery of a product consists of several

shipments or parts: the day on which the consumer, or a

third party designated by him, the last shipment or the last

received part;

3. for agreements for regular delivery of products

during a certain period: the day on which the consumer,

or a third party designated by him, has the first product

received.

For services and digital content not supplied on a tangible medium:

1. The consumer can enter into a service agreement and an agreement

for the supply of digital content which is not provided on a tangible medium

delivered for at least 14 days without giving any reason

dissolve. Belle Affair may ask the consumer for the reason of

revocation, but does not oblige him to state his reason(s).

2. The reflection period referred to in paragraph 3 commences on the day following the

concluding the agreement.

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Extended reflection period for products, services and digital content that are not on

a material carrier has been supplied if no information was given about the right of withdrawal:

1. If belle affaire provides the consumer with the legally required information about the

right of withdrawal or the model withdrawal form

provided, the cooling-off period expires twelve months after the end of the

original, in accordance with the previous paragraphs of this Article

specified cooling-off period.

2. If belle affaire provides the information referred to in the previous paragraph to the

consumer has provided within twelve months after the

starting date of the original cooling-off period, the

reflection period 14 days after the day on which the consumer received that information

has received.

Article 7 – Obligations of the consumer during the cooling-off period

1. During the cooling-off period, the consumer will handle the product with care.

product and the packaging. He will only unpack the product or

use to the extent necessary to determine the nature, characteristics and

to determine the functioning of the product. The starting point here is that

the consumer may only handle and inspect the product as

he would be allowed to do that in a store.

2. The consumer is only liable for any diminished value of the

product that is the result of a way of handling the product

which goes beyond what is permitted in paragraph 1.

3. The consumer is not liable for any decrease in value of the

product as belle affaire not before or at the conclusion of the agreement

all legally required information about the right of withdrawal

provided.

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Article 8 – Exercise of the right of withdrawal by the consumer and

costs thereof

1. If the consumer exercises his right of withdrawal, he reports this

within the cooling-off period by means of the model form for

revocation or in another unequivocal manner to belle affaire.

2. As soon as possible, but within 14 days from the day following the

paragraph 1, the consumer returns the product, or

he hands this over to (an authorized representative of) belle affaire. This is not necessary as

Belle Affair has offered to collect the product herself. The consumer

has in any case observed the return period if he

returns the product before the cooling-off period has expired.

3. The consumer returns the product with all supplied accessories,

if reasonably possible in original condition and packaging, and

in accordance with the reasonable and clear instructions provided by belle affaire.

4. The risk and burden of proof for the correct and timely exercise of the

The right of withdrawal lies with the consumer.

5. The consumer shall bear the direct costs of returning

the product. If Belle Affair has not reported that the consumer has

must bear costs or if Belle Affair indicates that she will bear the costs herself,

the consumer does not have to bear the costs of return.

6. The consumer shall not bear any costs for the full or partial

supply of digital content not supplied on a tangible medium,

if:

1. he has not expressly agreed to the delivery thereof

agreed to commence compliance with the

agreement before the end of the cooling-off period;

2. he has not acknowledged that he loses his right of withdrawal upon

granting his consent; or

3. Belle Affair has failed to comply with this consumer statement.

to confirm.

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7. If the consumer exercises his right of withdrawal, all

supplementary agreements dissolved by operation of law.

Article 9 – Obligations of belle affaire upon revocation

1. If the consumer has notified the court of withdrawal,

electronically, he will send it after receiving this

notification without delay an acknowledgement of receipt.

2. belle affaire will reimburse all payments made by the consumer, including any

delivery costs charged by belle affaire for the

returned product, without delay but within 14 (fourteen) days

following the day on which the consumer notifies him of the withdrawal.

Unless Belle Affair offers to collect the product herself, he may wait

with refund until he has received the product or until the

consumer proves that he has returned the product, to

whichever time comes first.

3. belle affaire uses the same payment method for reimbursement that the

consumer has used, unless the consumer agrees to another

method. The refund is free of charge for the consumer.

4. If the consumer has opted for a more expensive method of

delivery than the cheapest standard delivery, belle affaire does not have to

additional costs for the more expensive method are not refundable.

Article 10 – Exclusion of the right of withdrawal

belle affaire may exclude the following products and services from the

right of withdrawal, but only if belle affaire clearly states this in the offer, at least

in good time before concluding the agreement, stated: